The FAQ EvolBill.com, the answers about your direct deb...

A debit of EvolBill.com shows on my bank statement, why?

How to end my EvolBill.com subscription?

I don’t remember creating a subscription for EvolBill.com

I haven’t received an email from EvolBill.com about a subscription, why?

Where can I find more information about my subscription?

I have several debits on my bank statement regarding EvolBill.com, why?

I suspect someone used my credit card without my knowledge with EvolBill.com, what can I do?

Which conditions do I need to obtain a refund?

How long does it take for the refund to be processed and show in my account?

It can take between 48 hours to 14 days. This period depends on the bank and can’t be controlled by us.

I forgot the email I used during the subscription, what options do I have?

I can’t remember my password. Can I recover it?

I can’t remember the site I’ve signed up for, where can I find it?

My credit card payment has failed, why?

What is a CVV code and where to find it?