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Faq
As an international provider of Internet payment services for merchants, we offer billing and customer support solutions to many companies around the world.
A debit of EvolBill.com shows on my bank statement, why?
How to end my EvolBill.com subscription?
I don’t remember creating a subscription for EvolBill.com
I haven’t received an email from EvolBill.com about a subscription, why?
Where can I find more information about my subscription?
I have several debits on my bank statement regarding EvolBill.com, why?
The subscriptions are renewed every month, thus each month you will have a new debit in the name of EvolBill.com.
I suspect someone used my credit card without my knowledge with EvolBill.com, what can I do?
Which conditions do I need to obtain a refund?
How long does it take for the refund to be processed and show in my account?
I forgot the email I used during the subscription, what options do I have?
I can’t remember my password. Can I recover it?
I can’t remember the site I’ve signed up for, where can I find it?
My credit card payment has failed, why?
What is a CVV code and where to find it?
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